Prosperity Home Mortgage and Cinch Home Services have you covered!
When covered appliances or systems in your new home break down, we're here to help.
What is a home warranty?
It's a service plan that helps cover the cost to repair or replace your essential appliances and systems when they break down from everyday use — no matter how old they are. Not only can it save you money, it also eliminates the hassle of finding qualified service providers because we've done the vetting for you.
How it works
Request service when a covered item breaks

We’ll send out the experts to fix the problem.

We help pay the bill and your covered repair is guaranteed for 180 days. It's that simple.
What is covered by a Cinch Home Services warranty?
It covers repair or replacement of over 20 essential appliances and systems:
HVAC System
- Air Conditioning System (up to $2,000)
- Heating System (up to $2,000)
- Ductwork
- Concrete-Encased Ductwork (up to $1,000)
Plumbing System
- Interior Plumbing and Gas Lines
- Garbage Disposals
- Plumbing Stoppages (up to 125 ft)
- Toilets
- Water Heaters
- Sump Pumps
- Jetted Bathtubs
Other Plan Inclusions
- 180-day Workmanship Guarantee on covered repairs
- 24/7 service requests online or by phone
- Thousands of pre-screened service providers
- Failures Due to Lack of Maintenance
- Unknown Pre-existing Conditions
- Failures Due to Rust and Corrosion
- Water Heater Sediment Buildup
- Repair to Rough Finish (up to $1,000)
Electrical System
- Electrical Wiring, Switches and Outlets
- Ceiling Fans
- Garage Door Openers
- Smoke Detectors
- Central Vacuums
Appliances ($750 cap on each)
- Clothes Washers and Clothes Dryers
- Refrigerators
- Ranges/Cooktops/Ovens and Range Exhausts
- Dishwashers/Microwaves/Trash Compactors (Built-in)
- Freestanding Ice Makers
- Food Centers (Built-in)s
Requesting service is easy with My Account!
Help is just a few clicks away
Once you close on your home, you'll be able to use My Account where you can request service in less than two minutes. Log on anytime, anywhere, from any device.
All plans include:
Discounts on brand-name appliances when you're ready for an upgrade
A $25 credit to use toward filters for your A/C
Easy-to-read plan documents so you know exactly what's covered
Frequently asked questions
How long does my coverage last?
Your Cinch Home Services coverage lasts for one year from the date of closing. Before your current plan expires, we'll contact you about how to continue to protect your home and budget for years to come
How much does repair service cost?
At the time of the service request, you will pay a $50 deductible.
Helpful reminders:
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The deductible is per service trade. So, if you have more than one item that needs repair and they are in different service trades — for example, a plumber and an electrician — there will be a deductible due for each one.
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Certain items have coverage caps. If your repair or replacement cost exceeds the cap, you will be responsible for the difference.
- There could also be additional charges if more work is needed to fix the issue. For instance, if a permit is needed or you need a new concrete slab for a replacement A/C unit, those costs are not covered by your plan.
How do you choose your service providers?
Every service provider in our network has undergone an extensive screening and selection process, which includes background and license checks plus verification of active liability insurance. We also continuously monitor and score them based on customer feedback.
What is NOT covered?
Other non-mechanical items in your home, like the roof, windows, walls and doors, are typically not included in protection plan coverage. Also, if a covered item was improperly installed or repaired, your plan will likely not cover it. It's important to read the details included in the General Exclusions and Limitations section of the terms and conditions.
How do I request service?
You can request service anytime — 24/7! Visit this page or register for My Account. My Account registration is free and allows you to easily request service or manage your plan online. You can also request service by calling (844) 883-7429.
Homeowners have chosen us for nearly 50 years! See what our happiest customers have to say...
I am very happy with Cinch. Submitting a claim with Cinch was straightforward; they sent someone out quickly. The service was much faster compared to other home warranties I've previously used. Their quick and efficient service stands out. My granddaughter submitted the claim online, and they called me soon after to set up an appointment. The tech arrived the next day, which was very convenient.
I haven't had many claims, but the one experience I had was handled swiftly and met my expectations. I rate my experience with Cinch as fabulous. Their customer service is excellent, as are the services they provide.
Cinch takes care of the customer when there's a problem. The person they decide to use follows up and texts you every step. They have good customer service and always present themselves well. Whenever you have a question, they're always there to answer it. Recently, my water heater was leaking. It couldn't be fixed so it had to be replaced. If I know somebody's looking for a home warranty, I always tell them about Cinch Home Services. They're wonderful. You don't have to go out there and look for anyone to fix anything for you ‘cause they got your back.
My experience when submitting a claim was very seamless and effortless. The tech who came knew what the issue was with the heater immediately and he ordered the fan motor. They had it the next morning and he came and put it in the next morning. It was during the winter when I didn't have heat because of it and they were really fast and on the ball.
*Important Details
See terms, conditions, limitations in your service agreement that will be sent once Cinch Home Services, Inc. receives and accepts your enrollment request. Covered items must be in good working order, with no apparent visual or operational malfunctions. Deductible due at time of service request. This plan is included as a benefit with your Prosperity Home Mortgage. If you cancel this plan, you will not be eligible for a refund.
Prosperity Home Mortgage, LLC is not an affiliate of Cinch Home Services, and this offer is not an endorsement of Cinch Home Services products or services.
Borrowers are eligible for a lender credit of $527.00 toward closing costs to pay for a one-year Cinch Home Warranty (valued at $526.18) with a new purchase, secured by a first mortgage or deed of trust (New Loan), subject to qualification, approval and closing with Prosperity Home Mortgage. LLC. Loan must close within 60 days from the date of loan application. This offer must be presented at time of application and all eligibility requirements met no later than 2 days prior to the New Loan closing date. Only one home warranty permitted per New Loan. This offer is void where prohibited and is non-transferable, subject to the terms herein, and valid on all complete applications received on or before 12/31/2021.
To be eligible, borrower(s) must be first-time home buyer(s), and borrower’s total household income must be less than or equal to 80% of the area median income (AMI) in which the property is located. Available only in California, Delaware, Maryland, Minnesota, New Jersey, Pennsylvania, Virginia, and the District of Columbia.
All first mortgage products are provided by Prosperity Home Mortgage, LLC. (877) 275-1762. Prosperity Home Mortgage, LLC products may not be available in all areas. Not all borrowers will qualify. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Licensed by the Delaware State Bank Commissioner. Massachusetts Mortgage Lender License ML75164. Licensed by the NJ Department of Banking and Insurance. Also licensed in AK, AL, AR, AZ, CO, CT, DC, FL, GA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NE, NC, ND, NH, NM, NV, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV and WY. NMLS #75164 (NMLS Consumer Access at http://www.nmlsconsumeraccess.org/)
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